frequently asked questions and bush tennis center rules
Do I have to be a member to use the courts?
We are a membership-driven facility, but open to the public for drop in at the rate of $10 per person.
Do I need to make a reservation for a court?
A reservation is not necessary, but recommended. Courts fill up quickly during certain times of the year/day. To guarantee a court, it is best to make a reservation either on our app or by calling the pro shop. Reservations can only be made by members.
What happens if there is inclement weather during a clinic or league?
If we have to cancel a class due to inclement weather and you have already paid for the class, a credit will be issued to your account for a future class. There will not be a credit for No-Shows.
Does BTC have ball machines to rent?
Yes, we currently have one tennis ball machine for member use. We have a one-time fee of $25 or members can join the Ball Machine Club with unlimited access for the year. Members can Add-On the Ball Machine to their membership at the price of $200 per year.
Can I get my racquet strung at BTC? And how long does it takes to get it done?
Yes, you can! We have several racquet technicians and a stringing machine in our Pro Shop where we will string your racquet and make repairs, such as grommet replacement and grip build ups. The cost for stringing is $20 per racquet. You may bring your own string or purchase string from our Pro Shop. Our turnaround is typically between 24 and 48 hours during weekdays.
How do I become a member?
Please review the Membership tab for options and fill out the Application Form. You can also send an email to info@bushtenniscenter.org notifying us you are interested in joining Bush or with any questions, and we will walk you through the process of becoming a member.
Policies and Procedures
Closures - BTC staff reserves the right to close early due to inclement weather and/or non-use or lack of reservations.
Registration – Registration for clinics and leagues at Bush Tennis Center can be done through our Bush Tennis Center app (please see BTC app tab), by logging on to your BTC account at btc.clubautomation.com, by emailing us at info@bushtenniscenter.org or over the phone at (432) 620-8180. Class fee must be paid in full before the first day of the session.
Inclement Weather and Makeups – Any cancellations due to bad weather will be announced via Facebook (Bush Tennis Center), via app notification and/or via SMS notifications. You may call the pro shop also if you are unsure if your class will be meeting. A credit will be placed on your account only if we cancel a class due to inclement weather.
Membership Cancellations - Membership cancellation requests must be made by the 1st of the month to not incur that month’s charge.
Holidays – Classes generally do not meet on legal holidays and school holidays. To be sure about your class schedule, please check with the front desk and our Facebook page.
Ball Hoppers and Ball Baskets – we do not provide ball hoppers or ball baskets and may not be used unless approved by a Tennis Director. You may bring your own.
Private lesson cancellations – You must cancel your private lesson 24 hours prior to your private lesson by notifying your instructor or you will be charged a No-Show fee for the full amount the lesson was booked.
Prohibited activities:
Removing any clothing that would bare skin. You must leave shirts on at all times and sports bras are not permitted as a shirt.
Glass containers are prohibited inside the facility & parking lot.
Chewing gum is prohibited inside the facility.
Trash is to be placed in the provided containers.
Smoking is prohibited at BTC and CDOP.
Children must be supervised at all times.
Pets are welcome, but must be on a leash at all times & poop picked up. There are bags in the office.
No game other than tennis, padel and pickleball is to be played on the courts.
Excessive noise, racquet throwing, and profanity are strictly forbidden.
Persons/spectators not playing tennis are to remain outside the court fence for their own protection and liability reasons.
Tennis Instruction – members or guests are not permitted to bring a tennis instructor from outside of BTC for instruction purposes.
Discounts – Members receive a discount for clinics/leagues and 20% off tennis racquets/10% off Padel paddles in our pro shop.
